Data analytics have thoroughly disrupted industry after industry, and the healthcare sector stands to gain more than most. Data technologies have many applications in the…
Advancements in technology have brought about significant changes to the techniques used in business. The introduction of the internet has paved the way for mobile…
In 2022, artificial intelligence will make inroads into the majority of business operations. Reduced costs, increased automation, amplified decision-making, and customer care AI benefits are…
There’s hardly any business area that has remained resistant to artificial intelligence. AI in corporate finance, however, is among the least-talked industries to benefit from…
The last few years have witnessed a lot of changes to the call center and customer experience landscape. In particular, call center technology trends have…