4 April 2023
The recent popularity of OpenAI’s platform created an enormous buzz around it. People shared ChatGPT use cases for business on their LinkedIn profiles, in blog…
Category: Sentiment/Text Analysis
21 March 2023In recent years, we experienced numerous breakthroughs when it comes to using artificial intelligence (AI) in various areas of business and people’s lives. One of…
2 February 2023Artificial intelligence (AI) is a remarkably versatile technology, offering many specific use cases for businesses looking to capitalize on their data. One of the most…
29 December 2022According to multiple analyst estimates, a majority of data (from 80% to 90%) is unstructured information. Most of it is generated from conversations with customer…
20 September 2022The last few years have witnessed a lot of changes to the call center and customer experience landscape. In particular, call center technology trends have…
7 June 2022Today’s company leaders and marketing professionals face the challenging task of uncovering how customers truly feel about products, services, and brands. Doing that becomes less…