Consumer Sentiment Analysis Solutions Development
Get into how consumers feel about your brand and get more clients on board
Make Your Reputation Your Most Valuable Tool
88% of consumers trust online reviews as much as personal recommendations. Then don’t ignore consumer sentiment. InData Labs’ top priority is to arm you with a unique custom solution to help excel at building your online brand reputation.
Customers have made social media platforms their major venue for sharing opinions. And that is the largest source of consumer sentiment data that can aid your business in designing breakthrough products and better service provision.
Tap into Machine Learning to Analyze Customer Sentiments
Consumer sentiment analysis is a critical component of social listening. It lets you make an instant health check of public opinion about your brand and verify if it is in the green or the red zone.
We help organizations of different sizes tap into the capabilities of machine learning for open-text responses and brand conversations to identify and monitor how optimistic customers are about a brand.
You can also use our solutions for benchmarking the strengths and weaknesses of your brand against competitors and detecting reputation risks before they break loose.
“Voice of the Customer” Solutions Development by InData Labs
Consumer sentiment analysis solutions by InData Labs combines sophisticated linguistic algorithms and machine learning. Their use will help you to determine whether a piece of writing is positive, negative, or neutral. And they will show you whether a consumer happy, sad, distressed, satisfied, etc.
The value for a business is in the solution application options to discover how the target audience feels about a particular product, trend, topic, brand, and more. That can save companies a lot of time and resources otherwise spent on routine research and cold calling.
Opportunities that You Can Get
- Monitor Specific Keywords across the Social Web
- Filter out Irrelevant Content and Information
- Discover Topics and Sentiment of Customer Messages
- React Quickly to Any Alerts about Your Products/ Services
How You Can Use Our Solution
Our clients use our sentiment analysis solutions within their organizations to facilitate such tasks as:
- Monitoring online product reviews, emails, tweets, social media posts, and other types of text data
- Monitor customer feedback and provide quick response
- Predict customer churn
- Deliver products and services the right time to the right customer
- Analyze employee sentiment to resolve issues before escalation
Key Benefits
Get Live InsightsUse our custom sentiment analysis solutions to recognize emotions behind texts across the web and measure customer satisfaction.
Provide Better ServicesGain a clear picture of the level of customer happiness. Improve and maintain high service quality that you ensure to your customers.
Reduce Customer ChurnIdentify frustrated customers as quickly as possible. You will be able to provide first-rate servicing and calm tense situations to eventually retain customers.
Detect Changes in Customer OpinionDetect drops and rises in optimism about your brand. Monitor trends and see the way your customers feel when turning to you.
Why Work with InData Labs
Customizable SolutionsWe don’t settle for average. Our solutions are tailored to fit in with the specific needs of customers and the nature of their data.
Scalable ResultsWe plan for the future. Our solutions will grow with your business, constantly increasing your capabilities.
State-of-the-Art ModelsWe use convolutional neural networks to train efficient algorithms inspired by biological neural activities.
