Retail shrink decreased by 35%. Demand forecast accuracy 92%.
Retail shrink decreased by 35%. Demand forecast accuracy 92%.
The Client is a medium-sized retail company in Europe. With the rapid shift in consumer behavior toward online shopping and growing competition in the retail space, they decided to expand their presence digitally—developing an E-commerce platform to offer customers a seamless online ordering and delivery experience.
Some years ago, the InData Labs team developed a custom solution for the Client. The face recognition module helped thwart fraud and shoplifting threats. As a result, they reduced internal shrinkage and prevented crimes from occurring. This time they needed a predictive analytics-based module for inventory management and full-cycle web development.
The retail company faced mounting pressure from shifting consumer expectations, rising operational costs, and intensifying competition from online-first players. Foot traffic in physical stores was declining, margins were shrinking, and the existing manual processes for inventory and pricing could no longer keep up with market dynamics. To stay competitive, they decided to expand into E-commerce and modernize their operations—and contacted InData Labs for full-cycle software development services.
A critical pain point was inventory imbalance—recurring overstock on slow-moving SKUs and simultaneous stockouts on high-demand items. The root cause: buyers relied on intuition and historical averages, without accounting for seasonality, competitor pricing shifts, or regional demand variation. To solve this, InData Labs proposed a machine learning forecasting engine as the core of the engagement.
We offered our full-cycle web application development services to help the Client bring their store online. The main goal was to build a solid website for customers to browse and buy products with ease ensuring great customer experience. So we built an E-commerce platform that is high-functioning and user-friendly. All the users are authorized and have personal accounts. They can search for items online. If necessary, they can fill in the questionnaire about the needed items. As soon as it appears in the stock, they’ll be notified.
While a robust E-commerce platform served as the digital foundation, the strategic centerpiece was the predictive analytics module — a machine learning system trained on multiple demand signals: sales history (3+ years), seasonal demand curves per category, competitor pricing, regional patterns, and promotional calendar data.
We developed a predictive analytics module to forecast inventory needs. Using the solution, the Client can navigate supply chain needs and reduce costs. The solution derives insights from data on the seasonal demand for particular goods, sales history, competitor-based pricing, etс. This improves planning and setting item restock levels.
Outputs delivered to the Client:
The InData Labs’ team has helped the retail company establish their online presence and make its brand visible through full-cycle web app development. The website we developed is robust, powerful, and user-centric. The predictive analytics module for item demand forecasting and price optimization enables better inventory management and cost-cutting for the Client.
Key benefits from the collaboration with InData Labs: