See how we are responding to COVID-19 and supporting our employees and customers

NLP Services and Custom Solutions

Enable Your Business to Better Understand Human Language with NLP Services

Testimonials

What Our Clients Say About Us
  • John Cooper
    CEO, marketing agency

    Since we automated sentiment analysis, we’ve become over 40% productive. We can easily track customer satisfaction and implement prompt marketing and customer care activities to enhance customer experience.

  • Thomas Amar
    Customer Care Department, beauty brand

    InData Labs helped us finally see eye to eye with our customers. With customer feedback analysis software, we can now identify at-risk customers and try to retain them, before it’s too late.

  • Alexandra Karr
    CMO, digital marketing agency

    They’re the best developer we’ve ever worked with. Text summarization software they developed for us has made search marketing and SEO easier for us. We can analyze dozens of search results and choose only the important ones.

What We Offer

We’re Pioneers in NLP Software Service Development. Whatever Your Business Problem is, We’re Part of the Solution.

Customer Feedback Analysis

Overwhelmed with masses of data? Can’t translate it into meaningful insights about your business’ strengths and weaknesses? Make use of bespoke NLP models for customer feedback analysis. By integrating them into your app or infrastructure, you enable automated data collection and analysis of unstructured data. Detect and extract topics, analyze sentiments, and then alter your business plan.

Use the uncovered insights to make sure your products or services line with the customer’s expectations and solves their business problems.

Sentiment Analysis

Tried different marketing strategies but not getting the profit you want? Switch to a data-based strategy for more brand insights. Custom sentiment analysis software allows you to mine socials, review platforms, and other important sources. Automatically interpreting hidden meanings behind tons of texts you’ll easily detect your audience’s moods and benefit from it. Use sentiment analysis to glean insights about your brand health and ongoing marketing campaigns for a stronger brand.

Data Collection and Analysis, Categorization and Clasterization

With InData Labs data collection and analysis custom solutions, you save the trouble of collecting and extracting value from data manually. If you still process and label customer reviews manually, it’s time you automated it. Smart data analysis, automated review categorization, customer base clustering, saved time, and error elimination – are the benefits you’ll get. Soothe the burden of working with customer reviews and save time for more intelligent tasks.

Context-Aware Search, Summarization

Whether it’s a web or a mobile app, make content search easy and relevant for your customers with language processing as a service. We build custom intelligent content search and filtering solutions that will allow your clients to get only up-to-date and theme-related content. Create customer loyalty by offering them user-friendly solutions and saving their time.

Text Generation

If your business generates masses of information and you can’t handle it on your own, we can help you ease your workload. Your support department is snowed down with customer queries? Try text generation-based solutions. They enable data collection and clusterization to define the most frequently asked questions. Based on the collected data, we can train an AI model to analyze customer queries and provide them with answers.

Audience Analysis

Looking for ways to get to know your audience better and see eye to eye with them? Use NLP-based audience analysis solutions to earn who your target audience is – their age, gender, location, nationality, language, and interests. Monitor your social media brand awareness and reputation. Work on your brand’s weaknesses to get it on top of your industry.

Need consultation on our NLP services?

Benefits For Your Business

Bring Success to Your Business with Effective NLP Solutions.
  • data analysis

    Data Collection & Analysis

    Digitize all data work in one click.
  • icon list

    Simplified Decision Making

    Get customer insights and adjust your offer.
  • business intelligence

    Customer Analytics

    Get to know your customer better with analytics.
  • Pose Estimation

    Sentiment Analysis

    Mine customer opinions on your products and services.
  • Cost Reduction

    Reduce costs with reliable data automation solutions.
  • recommendation engine

    Manual Work Automation

    Automate manual tasks, and engage in intelligent ones.

Quick Facts

InData Labs Has Been at the Forefront of Technology Since 2014. Here are Some Facts About Us:
  • 150+
    projects delivered
  • 80+
    senior-level engineers
  • 8+
    years of experience in AI and ML development
  • 5.00
    rated on Clutch
  • 3
    offices: Cyprus, Lithuania, Singapore

Technologies

We Work with the Latest Tech to Make Your Business Successful and Future-Proof.
  • technology tensorflow

Success Stories

ML and NLP Models For Marketing & Advertising

ML and NLP Models For Marketing & Advertising

The client is a beauty company. They have difficulty processing and interpreting large volumes of data. They wanted to use ML for automating data collection and insight gathering.

Our team developed bespoke ML models that enabled the following:

  • automated data collection and analysis
  • customer behavior prediction
  • beauty influencer search
  • multi-language sentiment analysis across social media channels

As a result of the collaboration, the client has got customized software for prompt data collection and analysis, customer behavior prediction, brand health tracking.

View Details
game dev

Helping a Leading Game Developer Automate Customer Feedback Analysis

The client is a famous game developer. They spend much time collecting and analyzing their fans’ feedback on game releases in socials.

They asked the InData Labs team to develop an NLP-based tool for automated review collection and analysis. The tool streamlined all the reviews and sentiments related to various topics and dates. It helped the client better understand the fans and be ready to communicate with them in socials.

As a result, our customer feedback analysis solution allowed the client to get rid of manual topic retrieval and comments and reviews classification.

View Details
AI Customer Analytics Solution

AI Customer Analytics Solution

The client is US medium-sized FMCG company. They were looking for a natural language processing service provider to help with data collection and analysis.

The client needed our team to

  • clean data for analysis
  • develop data architecture
  • build NLP models
  • implement text mining and insight extraction from various resources.

As a result, we’ve provided the client with a solution for data analysis pipeline for insights gleaning. The software enables fast and accurate email and audio data mining and analysis.

View Details
Customer Review Analytics Solution for E-commerce

Customer Review Analytics Solution for E-commerce

The client is a large US E-commerce platform. They were looking for a natural language processing services vendor.

The client wanted to get insights into their products and services and create more effective campaigns.

Our solution was an AI-powered sentiment analysis software.

The key functionality:

  • data collection and analysis of total customer reviews
  • tracking overall customer satisfaction
  • customer churn prediction.
View Details

Frequently Asked Questions

  • A good NLP company is a reliable technology company that has established expertise in natural language processing and offers customized solutions according to your business needs.

    Tech expertise mary vary:

    • Customer feedback analysis
    • Sentiment analysis
    • Data collection and analysis
    • Categorization and clusterization
    • Context-aware search, summarization
    • Text generation, etc.
  • One can facilitate data collection and analysis, glean insights out of data, and use this information to make a better stronger brand. Others can use NLP to enable smart content search and enhance customer loyalty.

  • A project that might require several NLP specialists, can start from $30k and reach $70k and more. The price depends on a myriad of factors like the project complexity, functionality, deadlines, etc.

  • If your business produces lots of data, NLP can reduce your workload through automated data collection and analysis.

    • Customer review collection and analysis
    • Sentiment analysis
    • Emotional colouring detection in text/audio data
    • Data collection and insights extraction
    • Text summarization, etc.

More Insights

6-7-2022
Today’s company leaders and marketing professionals face the challenging task of uncovering how customers truly feel about products, services, and brands. Doing that becomes…
Read more
5-12-2022
AI makes headlines with robots and driverless cars. Data-related AI tools, like customer feedback analytics solutions and process automation, don’t get the same press…
Read more
11-3-2021
NLP, or Natural Language Processing, is being hailed as one of the most innovative and dramatic ways that the learning and education world will…
Read more
7-27-2021
The mission of artificial intelligence (AI) is to assist humans in processing large amounts of analytical data and automate an array of routine tasks.…
Read more
Develop your NLP Solution with InData Labs

    By clicking Send Message, you agree to our Terms of Use and Privacy Policy.