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NLP Services and Custom Solutions for Your Needs

Enable Your Business to Better Understand Human Language with NLP

What We Offer

We’re Pioneers in NLP Software Service Development. Whatever Your Business Problem is, We’re Part of the Solution.

Customer Feedback Analysis

Overwhelmed with masses of data? Can’t translate it into meaningful insights about your business’ strengths and weaknesses? Make use of bespoke NLP models for customer feedback analysis. By integrating them into your app or infrastructure, you enable automated data collection and analysis of unstructured data. Detect and extract topics, analyze sentiments, and then alter your business plan.

Use the uncovered insights to make sure your products or services line with the customer’s expectations and solves their business problems.

Sentiment Analysis

Tried different marketing strategies but not getting the profit you want? Switch to a data-based strategy for more brand insights. Custom sentiment analysis software allows you to mine socials, review platforms, and other important sources. Automatically interpreting hidden meanings behind tons of texts you’ll easily detect your audience’s moods and benefit from it. Use sentiment analysis to glean insights about your brand health and ongoing marketing campaigns for a stronger brand.

Data Collection and Analysis, Categorization and Clasterization

With InData Labs data collection and analysis custom solutions, you save the trouble of collecting and extracting value from data manually. If you still process and label customer reviews manually, it’s time you automated it. Smart data analysis, automated review categorization, customer base clustering, saved time, and error elimination – are the benefits you’ll get. Soothe the burden of working with customer reviews and save time for more intelligent tasks.

Context-Aware Search, Summarization

Whether it’s a web or a mobile app, make content search easy and relevant for your customers. We build custom intelligent content search and filtering solutions that will allow your clients to get only up-to-date and theme-related content. Create customer loyalty by offering them user-friendly solutions and saving their time.

Text Generation

If your business generates masses of data and you can’t handle it on your own, we can help you ease your workload. Your support department is snowed down with customer queries? Try text generation-based solutions. They enable data collection and clusterization to define the most frequently asked questions. Based on the collected data, we can train an AI model to analyze customer queries and provide them with answers.

Audience Analysis

Looking for ways to get to know your audience better and see eye to eye with them? Our NLP API mines text data from social media channels for actionable insights. Learn who your target audience is – their age, gender, location, nationality, language, and interests. Monitor your social media brand awareness and reputation. Work on your brand’s weaknesses to get it on top of your industry.

Need consultation on our NLP services?

Supported Languages


  • Marketing & Advertising
  • Entertainment
  • Education (eLearning)
  • Legal Services
  • eCommerce
Customer Success
ML and NLP Models For Marketing & Advertising

The client is a beauty company. They have difficulty processing and interpreting large volumes of data. They wanted to use ML for automating data collection and insight gathering.

Our team developed bespoke ML models that enabled the following:

  • automated data collection and analysis
  • customer behavior prediction
  • beauty influencer search
  • multi-language sentiment analysis across social media channels

As a result of the collaboration, the client has got a customized solution for prompt data collection and analysis, customer behavior prediction, brand health tracking.

Helping a Leading Game Developer Automate Customer Feedback Analysis

The client is a famous game developer. They spend much time collecting and analyzing their fans’ feedback on game releases in socials.

They asked the InData Labs team to develop an NLP-based tool for automated review collection and analysis. The tool streamlined all the reviews and sentiments related to various topics and dates. It helped the client better understand the fans and be ready to communicate with them in socials.

As a result, our customer feedback analysis solution allowed the client to get rid of manual topic retrieval and comments and reviews classification.


What Our Clients Say About Us
  • John Cooper
    CEO, marketing agency

    Since we automated sentiment analysis, we’ve become more productive. We’d stopped wasting time on manual repetitive tasks, and became 15 % productive.

  • Thomas Amar
    Customer Care Department, beauty brand

    InData Labs helped us finally see eye to eye with our customers. With customer feedback analysis software, we can now identify at-risk customers and try to retain them, before it’s too late.

  • Alexandra Karr
    CMO, digital marketing agency

    They’re the best developer we’ve ever worked with. Text summarization software they developed for us has made search marketing and SEO easier for us. We can analyze dozens of search results and choose only the important ones.


We Work with the Latest Tech to Make Your Business Successful and Future-Proof.
  • technology tensorflow

Quick Facts

InData Labs Has Been at the Forefront of Technology Since 2014. Here are Some Facts About Us:
  • 150+
    projects delivered
  • 60+
    senior-level engineers
  • 8
    years of experience in AI and ML development
  • 5.00
    rated on Clutch
  • 2
    offices: Cyprus, Singapore
Develop your NLP Solution with InData Labs

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