11 May 2023
ChatGPT has marked a new milestone in the development of generative AI and natural language processing. Thanks to its ability to generate complex human-like text…
Category: Generative AI/NLP
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4 April 2023The recent popularity of OpenAI’s platform created an enormous buzz around it. People shared ChatGPT use cases for business on their LinkedIn profiles, in blog… -
21 March 2023In recent years, we experienced numerous breakthroughs when it comes to using artificial intelligence (AI) in various areas of business and people’s lives. One of… -
2 February 2023Artificial intelligence (AI) is a remarkably versatile technology, offering many specific use cases for businesses looking to capitalize on their data. One of the most… -
29 December 2022According to multiple analyst estimates, a majority of data (from 80% to 90%) is unstructured information. Most of it is generated from conversations with customer… -
20 September 2022The last few years have witnessed a lot of changes to the call center and customer experience landscape. In particular, call center technology trends have…