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Top 11 NLP tools & services in 2024

15 August 2024
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NLP solutions-s

In 2024, the world is overflowing with data, and most of that data is text. Huge amounts of this information are becoming more and more challenging to process with human power. NLP solutions – the bridge between human language and machine understanding – come into help. In this guide, we take an in-depth look at 11 of the best natural language processing services that will give you the keys to this code.

What is an NLP solution?

Natural language processing solutions is a field at the intersection of computer science and artificial intelligence. It involves the development of algorithms and systems that enable computers to understand, interpret, and generate human language. By leveraging it, machines can perform tasks such as language translation, sentiment analysis, speech recognition, and text summarization, allowing for more intuitive and effective human-computer interactions.

Leading NLP services right now

The ability to automate the work tasks associated with processing large volumes of text can significantly optimize business performance. NLP tools are essential for various applications, including initiating conversations, providing automated customer support, and powering content recommendation systems.

Here is an expanded list highlighting 11 promising data science solutions and platforms that data scientists and analysts can leverage for natural language processing services today.

Aurora Borea

Aurora Borea is a smart virtual assistant developed by InData Labs that uses top NLP algorithms to provide intelligent customer support for businesses. The standout feature of this technology is its capability to provide round-the-clock customer support. Aurora Borea can manage general inquiries about the company’s services and products, tailoring responses to individual clients’ preferences by utilizing its own database to provide personalized answers.

The next crucial feature of the NLP tool is automated sales support. By swiftly transferring call history and context to the sales team, it enhances the company’s marketing analytics. Additionally, automated customer Q&A frees up employees to focus on more strategic and urgent tasks. NLP help in business is especially beneficial for scheduling tasks across various time zones, facilitated by calendar integration and managing two-way communication.

MonkeyLearn

MonkeyLearn is an NLP engine platform designed to help users extract insights from textual data. This intuitive platform features pre-trained models for tasks like topic classification, keyword extraction, and sentiment analysis. Additionally, it offers customizable machine-learning models tailored to specific business requirements. MonkeyLearn can seamlessly integrate with applications such as Excel and Google Sheets for efficient text analysis.

Gensim

Gensim is a powerful and versatile library renowned for its efficiency in topic modeling tasks. Beyond its primary focus on topic modeling, it also excels in tasks such as text similarity recognition and document indexing. Its robust capabilities make it ideal for handling vast amounts of textual data, facilitating insightful analysis and interpretation.

Whether for academic research, business analytics, or natural language processing applications, Gensim’s NLP text analysis stands out for its speed, scalability, and ability to derive meaningful insights from complex datasets.

SpaCy

One of the top NLP tools stands out as one of the latest additions to the realm of open-source processing libraries.

Known for its speed and comprehensive documentation, this Python library excels in handling extensive datasets and offers a variety of pre-trained models. It is particularly tailored for tasks involving text preparation for deep learning applications or information extraction purposes. Its user-friendly interface and robust performance make it a preferred choice among developers and data scientists navigating the complexities of natural language processing.

NLP solutions

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Aylien

Aylien offers a SaaS leveraging deep learning to analyze extensive text data, including academic publications, real-time content from news outlets, and social media updates. Its natural language processing services provide capabilities for tasks like text summarization, article extraction, entity recognition, and sentiment analysis, making it a versatile tool for extracting valuable insights from diverse textual sources.

Google Cloud

The Google Cloud natural language software features multiple pre-trained models for tasks such as sentiment analysis, content classification, and entity extraction. Additionally, it includes AutoML natural language, empowering users to develop tailored machine learning models.

Integrated into the Google Cloud infrastructure, this natural language processing software leverages advanced question-answering and language comprehension technologies. This robust combination enables comprehensive analysis and understanding of textual data, making it a powerful choice for diverse processing applications.

IBM Watson

IBM Watson provides a diverse array of generative AI development services, all hosted on the Cloud. This comprehensive suite excels in tasks related to language understanding, including keyword identification, sentiment analysis, and categorization. Its adaptability extends across multiple industries, from finance to healthcare, showcasing its versatility in delivering advanced cognitive capabilities tailored to specific business needs.

TextBlob

TextBlob, an extension to Python, provides an intuitive interface that simplifies tasks like part-of-speech tagging and text classification. Its NLP services are particularly noted for its beginner-friendly approach in natural language processing, making it more accessible compared to alternative libraries. This makes TextBlob a preferred choice for newcomers looking to explore and implement functionalities with ease.

NLP uses

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Amazon Comprehend

It is an integrated natural language processing service within the Amazon Web Services ecosystem. These language processing tools facilitate a wide range of NLP tasks, including sentiment analysis, topic modeling, and entity recognition.

Additionally, for professionals in the healthcare sector, it offers a specialized version known as Amazon Comprehend Medical. This variant enables advanced analysis of medical data using machine learning, catering specifically to the unique needs of healthcare applications.

Natural Language Toolkit (NLTK)

This technology empowers Python developers to craft programs that interact seamlessly with human language data. It boasts intuitive interfaces to more than 50 lexical and corpus resources, coupled with diverse text-processing libraries and a vibrant discussion forum.

This free and open-source platform serves as a cornerstone for educators, students, linguists, engineers, and researchers alike, fostering collaboration and innovation across various fields of study and application domains.

Stanford Core NLP

Stanford Core NLP, developed and supported by the NLP community at Stanford University, is a widely adopted library. It enables a broad spectrum of functionalities, including part-of-speech tagging, tokenization, and named entity recognition. Known for its scalability and optimized speed, Stanford Core excels in handling complex tasks, making it a preferred option for demanding applications requiring efficient and reliable capabilities.

A glimpse into market trends

The natural language processing market encompasses three distinct segments. The text-processing market focuses on applications that analyze written forms of language. The speech-processing market involves applications that interpret and comprehend spoken language. Lastly, the language translation market pertains to applications that transfer the content and meaning of text from one language to another.

Market insights

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According to Statista’s report, the European NLP market is projected to exceed eight billion euros by the conclusion of 2024. The predominant segment driving this growth will be speech NLP, fueled by the rising adoption of virtual assistants and AI technologies facilitating real-time language translation.

Benefits of NLP implementation

The importance of NLP services extends to its wide-ranging applications across different sectors. Let’s explore some of the industries that derive significant benefits from it.

Healthcare

NLP solutions efficiently process vast amounts of data within short timeframes. Patient datasets encompass comprehensive information across various parameters. These data enable the formulation of hypotheses, inferences, and the discovery of new variables. Implementing medical algorithms and machine learning optimizes medical datasets, facilitating insights into symptoms, patient behaviors, diseases, and treatment options.

Innovative techniques like sentiment analysis, speech recognition, and word disambiguation contribute to research into mental health. Pharmaceutical companies leverage NLP solutions for healthcare alongside medical datasets to glean critical insights for clinical trials and the development of innovative drugs.

Healthcare use case

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Finance

Finance is another sector that extensively employs NLP solutions. It is utilized for risk assessment, credibility analysis, sentiment analysis, customer communication, and portfolio selection, among other applications. Named entity recognition, which identifies and classifies individual names in text, aids in tracking compliance processes and their status. Entity linking and relationship extraction help build and maintain stakeholder relationships.

For risk assessment and credibility evaluation, sentiment analysis and speech recognition are valuable tools. Natural language processing tools also enhance stock market predictions and analysis, leading to more precise conclusions. Additionally, it is used to develop performance-oriented portfolios.

To learn how NLP is used in investment analysis, take a look at the video:

Business

The NLP tool is changing the way companies approach customer interactions by automating responses with chatbots and virtual assistants. Such features provide instant and accurate support, thereby increasing customer satisfaction and reducing response times.

In marketing, the technology is used to analyze vast amounts of social media data and customer feedback to determine the sentiment and preferences of the population. This allows companies to tailor their strategies and campaigns more effectively, resulting in improved engagement and higher conversion rates.

NLP vendors also offer enormous potential for business financial operations by the chance of automating tasks such as risk assessment, fraud detection and compliance monitoring. By quickly processing and analyzing large data sets, it helps identify potential risks and irregularities, protecting businesses from financial losses and regulatory breaches.

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In human resources, machine learning simplifies the hiring process through automated CV screening, ensuring that only the most qualified candidates are selected. It also makes it easier to analyze employee sentiment, helping management understand employee morale and resolve issues quickly.

Education

In this area, the most popular application at the moment is ChatGPT for NLP to quickly get information for studying. This approach is much more appealing to students than search engines since now it is not necessary to open websites in order to get an answer to a query – machine learning will do it for you.

However, students, as well as teachers and lecturers, can benefit from the implementation of custom innovative software in educational networks. Natural language processing services can help in detecting plagiarism and grammar in the language of texts. Also, this instrument can assist in searching for relevant scientific literature for creating projects or academic works.

Data science solutions are also useful for language learning. Some applications use the technology to provide writing and speaking functions in different languages. Besides this, automatic translators offered by search engines are also widely used to find definitions, synonyms, and antonyms of complex words in different languages.

It can also be used to draw conclusions in surveys and important studies. It can also help researchers identify areas for future research.

Bottom line

Therefore, the influence of modern technologies cannot be underestimated, not only in ordinary life but also in the way business processes are organized today. Machine learning has entered our lives and is changing the rules of the game more and more every day.

Natural language processing has emerged as a transformative technology within the modern business landscape. Enabling machines to comprehend and analyze human language with increasing sophistication offers a multitude of advantages that fundamentally alter how organizations operate and interact with their stakeholders.

From education to business, natural language processing tools are changing the way any industry operates. It helps companies extract valuable information from unstructured textual data in real time, creating a tangible competitive advantage. At the same time, machine learning is helping to detect diseases more effectively, as well as learning new languages.

As data science continues to evolve, its transformative impact on the business world is certain to become even more profound. The scope of application of NLP natural language processing tools is multifaceted, and every business can definitely benefit from implementing the newly developed software.

FAQ

  • Such tools are linguistic anthropologists for the digital age, meticulously dissecting the nuances of human language. The functionality of these tools is aimed at improving the computer’s understanding of human speech and intentions. NLP empowers machines to understand, interpret, and even generate human speech, paving the way for a future filled with groundbreaking applications.

  • It is used for various applications, including language translation, instant feedback to customer inquiries, chatbots, and speech recognition. These tools help enhance customer service, analyze opinions about a company on social media, extract information from large text data sets, and improve human-computer interaction.

  • An NLP service is a cloud-based or on-premise solution that provides natural language processing capabilities such as text analysis, entity recognition, language translation, and much more. These services enable businesses to integrate advanced language understanding and generation features into their applications without building complex models from scratch.

  • The NLP tool is used in various fields, including client service (chatbots and virtual assistants), healthcare (medical records analysis and patient interaction), finance (fraud detection and document processing), and marketing (social media analysis and targeted advertising). These tools upgrade efficiency, accuracy, and user experience across industries.

  • Natural Language Processing is a field of artificial intelligence that focuses on the interaction between computers and human language. The range of applications for this solution is extremely broad. The technology can be applied in various industries such as healthcare, finance, marketing, and education to improve the automation of tasks.

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