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Multi agent AI: Benefits, advantages and developments

10 December 2024
Author:
Multi-Agent AI-s

Multi-agent AI systems are one of the latest developments in artificial intelligence. These tools function as distributed systems that are made up of several intelligent agents. The AI agents can learn, sense their environments, and take autonomous actions to achieve various goals, from individual objectives to collective ones.

These systems are powered by artificial intelligence (AI), which has equipped them with capabilities like scalability and a high degree of flexibility. Because of these attributes, multi-agent AI systems have been able to expand their range of potential applications across diverse real-world scenarios.

Read on as we explore the specifics of AI agents and collaborative agents. Our guide will detail how they work in multi-AI agent systems and generative AI programs and how they streamline efficiency across dozens of industries and sectors.

What is an AI agent in multi-agent systems?

AI agents are goal-oriented, artificially intelligent tools. Each agent is designed to complete a range of specific tasks. While AI language models are programmed to generate responses according to language prompts, AI agents work on a much wider scale, addressing more complex problems by making decisions and taking calculated actions.

Multi-agent AI

Source: Unsplash

These agents use their learning and reasoning abilities to devise a plan to address a problem. Then, using their available tools, they execute smaller, incremental actions to follow the plan and resolve the task.

AI agents are widely used throughout industries and sectors like software engineering, finance, and customer service. While their capabilities may differ somewhat depending on their purpose, they are fundamentally built for automation. AI agents automate actions and tasks to help organizations and individuals with mundane, repetitive, and time-consuming tasks. They also do this at a lower cost than hiring a team of human professionals to do the same while still offering a good customer experience.

There is no set definition of an agent. However, most experts suggest that an agent has three key components:

Components
Each agent should have a clear objective that it aims to achieve, which shapes and guides its decision-making abilities.

Next, each agent needs a function or role, such as a marketer, a data scientist, or a content creator. Lastly, but equally importantly, AI agents need context, which explains their goals, roles, and areas of proficiency. For example, an agent could be informed that it is “a senior programmer in Python who specializes in writing optimized code and test cases.” This role will inform its functions and actions.

What is a multi-agent system in AI? How multi-agent systems work

Agents in multi-agent (MAS) systems operate with a certain level of autonomy and integrate a decentralized control panel to meet a system’s and its users’ objectives. Multiple interacting agents work as the primary components of the overall system. Each offers its own behaviors, capabilities, and knowledge models to fulfill specific purposes.

Using artificial intelligence, a MAS incorporates the agents’ environments into its operations. These environments are external spaces where agents are situated and can sense, such as on roads or in manufacturing plants. Agents interact within the system, collaborating and communicating using standard agent communication languages. These interactions often involve coordination and cooperation tailored to meet the system’s specific requirements.

Multi-agent systems

Source: Unsplash

Organization is crucial for agents to perform their roles effectively. MAS agents may operate under a hierarchical control structure or organize themselves dynamically based on emergent behaviors. Their abilities—such as decision-making, learning, and reasoning—enhance the functional intelligence of MAS systems, enabling them to tackle complex tasks.

How a multi-agent system in artificial intelligence operates

As mentioned above, multi-agent systems artificial intelligence consist of a number of different intelligent agents that interact with one another during a system’s functioning. These agents can learn environment models, sense the world around them, and make and act upon informed decisions.

The agents present in an MAS come in a range of forms. They may be robots, sensors, software programs and apps, IoT devices, or human entities. Or, they may be a combination of these acting agents. Regardless, multi-agent systems’ agents each have unique and specialized abilities and work collaboratively using these abilities to reach specific goals.

For example, multi-agent systems in artificial intelligence could be developed with agents focused on content creation, translation, and SEO optimization. This team of AI agents can then work together to share important data and key tasks in a way that the system’s users can customize.

Multi-agent meaning

Source: Unsplash

Advantages of multi-agent Generative AI and key capabilities of MASes

Multi-agent systems provide a wide range of capabilities, each of which also entails user-related benefits. Some of the most notable capabilities of these systems include:

  1. Reliability. MASes offer decentralized user control mechanisms, which allow systems to continue operating even if certain components don’t perform optimally. This provides a high degree of protection against faults and more robust solutions.
  2. Scalability. Multi-agent systems are renowned for their ability to adapt to evolving environments through the addition and modification of AI agents. This makes them consistently adaptable when addressing complex problem-solving and scalable to individual and organizational needs.
  3. Real-time functionality. AI multi-agents provide instant responses to situations and environments without the required human input. This feature allows for a broad range of applications, even in time-sensitive scenarios.

What is single-agent vs multi-agent in AI?

Which is superior when it comes to single-agent vs. multi-agent in artificial intelligence?

Multi-agent systems may offer unique potential benefits that single agents, like Chat GPT-3, do not. One key example is MASes’ level of specialization. Multiple agents can be trained to perform specific tasks instead of attempting to offer numerous capabilities in a single AI model. This specialization unlocks a higher level of performance and task efficiency, even when operating within niche workflows.

Multi-agent AI systems are generally more scalable than their single-agent counterparts. Individual agents within a MAS can be updated or replaced without retraining the complete model to optimize its function. This simplifies the process of improving and iterating multi-AI agent systems and allows easier scaling as a user’s needs grow or evolve.

Multi-agent vs single-agent

Source: Unsplash

Additionally, multi-agent AI systems are customizable. This customization lets users combine different agents to meet their specific needs. Agent teams’ compositions are also easy to alter according to separate use cases, creating a more customized and tailored solution. Plus, multi-agent systems in AI make it simpler to analyze and understand how different components of a system affect its overall actions and outputs.

Coordination and communication are two areas where single-agent AI systems potentially held an advantage until recently. Single agents perform all programmed tasks, limiting the need for effective communication, while MASes’ multiple agents need to coordinate their actions and behaviors to work efficiently.

However, multi-agent artificial intelligence reinforcement learning was developed as a solution that is designed to improve MAS communications when building multi -agent systems. This has allowed decentralized agents to learn how to solve and make decisions in collaborative groups.

What is a collaborative agent in AI?

Collaborative AI agents work together within multi-agent AI systems to divide tasks and complete them according to their respective abilities. When a goal is broken down into smaller micro-goals, each of these smaller goals needs a unique set of abilities and skills to be completed successfully.

In a multi-agent system, each micro-goal is addressed by one of multiple agents through multi-agent planning in artificial intelligence. Each agent has a specific role and skill set needed to complete the task at hand and contribute to realizing the overarching goal.

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In some cases, each collaborative agent in a MAS system may need to be driven by a different language learning model (LLM) that is more powerful and complex than the task to which the respective agent is assigned. For example, programming agents may also need completely different LLMs from those designed for content generation to collaborate effectively.

Are multi-agent AI systems and multi-agent generative AI the same?

Multi-agent AI and generative AI (GenAI) are not identical. However, combining them to produce more efficient capabilities and enhance productivity is possible. Generative AI is designed to create new data and content and works primarily by generating text, code, images, videos, music, and other media. LLM developments like DALL-E 2 and Google Gemini are examples of GenAI systems from renowned generative AI companies.

On the other hand, multi-agent AI involves the coordinated efforts of multiple AI agents to achieve collective goals. Each agent in these systems can interact with the others and learn as they do. Examples of MASes can range from collaborative robots used in factories or an AI multi-agent shopping system to the systems used to power self-driving vehicles and beyond.

AI agents

Source: Unsplash

It’s important to note that these systems can work together. Let’s use the example of blog content generation to illustrate this. If a team of multi-agent generative AI agents were working on a project, one agent could be a GenAI model that generates the vocabulary, tone, and content layout for the blog.

Another agent could be designed to ensure that the data included is legible, coherent, and relevant. Another still could perform editing functions, scanning the content for style, tone, and use of key phrases and words to optimize its relevance for certain target audiences, helping to create a quality and logically drafted blog post for the system’s user through agent collaboration.

Please watch a video to learn more about AI agent Aurora Borea for automated customer support:

What is an example of a multi-agent framework?

Many different AI multi-agent frameworks are available today, including some widely used across various industries and sectors. A prime example of an AI multi-agent system is Microsoft’s AutoGen. This MAS uses a conversational strategy and is one of the earliest frameworks to have been developed for multi-agent systems.

Another is LangGraph, which allows users to define complex interactions between agents using graphs and can be adapted for creating MASes. CrewAI is another high-level multi-agent AI framework that allows users to create ‘crews’ of role-playing AI agents. These agents can collaborate with one another in numerous ways to meet system objectives and user needs.

How to create a multi-agent system

The most efficient way to create a multi-agent AI system is to employ a reliable company specializing in custom development rather than opting for a generic AI agent app builder. Once a company with a strong portfolio of custom AI solutions and a proven track record in multi-agent system development has been selected, the process should follow these steps:

  1. Define project goals and requirements

    Start by identifying the core problem or goal the multi-agent system will address. Then, determine specific needs, such as decision-making capabilities, adaptability, scalability, and integration with existing systems.

    Planning stage

    Source: Unsplash

  2. Engage in a comprehensive discovery and planning phase

    The AI company should conduct a deep-dive analysis of the client’s objectives, operational environment, and technical requirements. An initial roadmap should be designed, detailing the types of agents required (e.g., autonomous, cooperative, reactive) and outlining their individual roles and interactions.

  3. Develop custom agent frameworks and communication protocols

    The AI company will develop tailored agents focusing on features such as learning, adaptability, and inter-agent communication that go beyond the standard functionality offered by generic AI tools or builders.

  4. Implement custom integration and interoperability solutions

    A professional AI development company will develop and test custom APIs, data synchronization solutions, and interoperability protocols, guaranteeing seamless interaction within the client’s ecosystem.

  5. Optimize agent autonomy and interaction models

    The AI company works to fine-tune agent behaviors, autonomy levels, and interaction patterns. This allows for dynamic responses to real-world changes. It also ensures AI agents have the capability to automate workflows and activities to adequately manage the challenges faced by remote businesses, hybrid organizations, or those that operate entirely face-to-face.

  6. Test for reliability

    An experienced AI partner will provide thorough testing protocols, including scenario simulations, stress testing, and validation of decision-making accuracy. These tests will prove reliable performance in real-world environments. Once testing is complete, deployment will begin, and the AI agents will go live.

    Reability tests

    Source: Unsplash

  7. Training and support

    A specialized AI company provides in-depth training to ensure the client’s team understands and can work effectively with the system.

In summary

Multi-agent systems (MAS) in AI have historically faced limitations due to their agents’ complexity and coordination challenges. However, advancements in AI software development are poised to overcome these hurdles by enabling more adaptive and scalable technologies. Emerging trends and future possibilities for MAS include highly productive generative applications, smart cities, efficient, clean energy storage and distribution, and personalized healthcare tailored to patient data and preferences.

Autonomous AI agents working collaboratively to complete tasks have already delivered advanced solutions to complex challenges across various industries. As AI continues to propel MAS from academic research into practical, real-world applications, these systems will likely become vital for building a more efficient, automated, and resilient future.

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