BI Implementation for Baby Care Mobile Application

Client

The Client is a US-based company engaged in designing iOS and Android mobile apps related to baby care provision. The solution enables user personal data reporting and also ensures the delivery of related and useful content.

Challenge: streamline data collection and reporting and improve user experience

The Client was looking for a big data solutions provider with proven expertise in BI implementation. The major challenge was to provide consulting services, data analysis, implementation, and support for the data and reporting option within the app.

Another requirement was to clarify existing data assets and ensure that the data would be collected and reported in the best possible manner. Also, the task was to enhance customer experience using apps and make it easier for users to get and share reports.

Solution: implement BI to eliminate data bottlenecks

The InData Labs’ team started the development process from scrutinizing the working principles of the application model, studying use cases, data origins, and the ways users and the Client’s team use the app. We stuck to the ongoing communication to grasp every nuance of the requirements, avoid confusion, and carefully design a BI implementation plan.

Our team collected all the information necessary to create a full picture of the Client’s existing solution. After that, we moved on to exploring anomalies and inconsistencies in the data. We got the nature of them the right way. That allowed us to design and implement a reliable solution to detect and handle inconsistency issues.

Our next step was to assess the existing reporting and improve it as per specific business requirements. We offered certain changes to the existing reporting platform as well as implemented dashboards on the platform. This way, we helped the Client to level up existing reporting capabilities, both for users and on the side of the team.

Result: improved customer experience and close alignment of the app with the business goals

As an experienced provider of BI services and solutions, InData Labs aided the Client with the range of improvements needed to enhance the existing app. Our team gathered, analyzed data and the sources of data, and drew up an effective BI implementation strategy. We built dashboards for users and the Client’s team and offered the best-fit approach to improve reporting options.

As a result, we allowed the Client to provide high-level customer experience along with the delivery of relevant content to users and align the app with the current business objectives.

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